Customer Service
Customer Service
Service Guide
In the fabric order sales process, Chuanmian Textile has a strong order-following team to meet various needs of users during the order production process. The main service items include:
1. Order Interpretation.
Since Chuanmian Textile has a complete industrial chain, the quality standards of factories in each industrial chain are formulated based on the final use of the product — the wear performance of garment fabrics. Therefore, Chuanmian Textile's sales order-following team is very professional and can assist customers in thoroughly understanding the final quality index requirements of fabric orders to ensure the smooth realization of customer fabric orders.
2. Order Tracking
Tracking and controlling the quality of each link in the order production process, and promptly providing feedback to users to ensure the smooth realization of customized products;
3. Quality Index Testing
Including raw material testing, quality testing at various production stages, finished product testing, and providing quality inspection reports;
4. Logistics and Transportation
5. Sampling Service
Including DIP samples, printed screen samples, enlarged finished product samples, customer customized product samples, new variety development samples, etc.;
6. Sample Request
Providing customers with various samples free of charge in 0.5-yard sizes.
7. Account Reconciliation Service
Sales personnel are responsible for managing the accounts between customers and the company, keeping records of transactions, and can reconcile accounts with customers at any time.
8. Customer Reception
Chuanmian Textile welcomes merchants from home and abroad to visit the company for guidance.
Official Mobile Site
Sichuan Sichuan Cotton Textile Co., Ltd.
Phone:+86-138-0819-9551(Manager Zhang)
Phone:+86-139-9014-8892(Manager Li)
Email:zhanghua@sccmyr.com
Address: No. 163, Jinhua Road, Jinjiang District, Chengdu City, Sichuan Province
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